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4/2 Heather Street, Wilston
07 3837 0333
LANDLORD INFORMATION

FREQUENTLY ASKED QUESTIONS

What is an Entry Condition Report?

An Entry Condition Report is compiled at the commencement of a tenancy and prior to your tenant moving into the property. This report outlines the condition of the property at the start of the tenancy. When the tenant vacates an Exit Condition Report is compiled. This last inspection is carried out as soon as possible after the end of a tenancy, and the tenants have returned their keys. The Entry Condition Report and the Exit Condition Report are then compared,and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are repeated every four months for the term of the lease. These inspections are essential to ensure that the property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Wise Realty Property Management Team will contact you to discuss items noted on the report.

What Happens when a Tenant Stops Paying Rent?

Should a tenant fall behind in their rental payments they may be issued with a Notice To Remedy Breach (NTR) advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a Notice To Leave may be issued requiring that they vacate the premises.

How do Tenant's Pay Rent?

Tenants have several options to pay their rent:

- Direct Debit
- Bank cheque
- Money Order
- BPAY

When does Rent Money get Paid into My Account?

At the middle and end of every month all monies held, unless instructed otherwise, is paid to you by way of direct credit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.

WHAT IS A ROUTINE INSPECTION?

Routine inspections are conducted after a tenant takes possession of the property and are repeated every four months for the term of the lease. These inspections are essential to ensure that the property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Wise Realty Property Management Team will contact you to discuss items noted on the report.
WHAT HAPPENS WHEN A TENANT STOPS PAYING RENT?
Should a tenant fall behind in their rental payments they may be issued with a Notice To Remedy Breach (NTR) advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a Notice To Leave may be issued requiring that they vacate the premises.
HOW DO TENANTS PAY THEIR RENT?
Tenants have several options to pay their rent, leaving no excuse for late payments. - By cheque or money order - Internet Banking through their chosen financial institution - Direct debit from their nominated bank account. We will supply the tenant with a rent card to allow ease of payment.
WHEN DOES THE RENT MONEY GET PAID INTO MY ACCOUNT?
At the middle and end of every month all monies held, unless instructed otherwise, is paid to you by way of direct credit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.
FREQUENTLY ASKED QUESTIONS
Below is a list of some common questions we receive from our Tenants. We hope this page assists you with any concerns you might have throughout your tenancy.